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Privacy Policy - city+plus

Last updated: 2026-05-18

As part of the operation of the city+plus website, ParisBouge pays particular attention to the protection of privacy and is committed to ensuring the confidentiality of the personal data it collects.

1. Data controller

The city+plus website is operated by ParisBouge, a French limited liability company (SARL) with a share capital of €4,000, whose registered office is located at 49 rue de Ponthieu, 75008 Paris, France, registered with the Paris Trade and Companies Register under number 493 254 718 RCS Paris, identified under SIREN number 493 254 718 and intra-community VAT number FR66493254718.

For any question relating to the processing of your personal data, you may use the contact form.

2. Personal data collected

Depending on how you use the website, CityPlus/ParisBouge may collect the following categories of personal data:

  • identification and account data, such as your first name, last name, email address, encrypted password, and the information necessary to create or manage your account
  • profile and preference data, such as your gender, your age or date of birth, your family situation, your musical, artistic or cultural preferences, as well as any information you choose to include in your profile
  • contact data, such as your postal address, postal code and phone number, when you provide them
  • data that you provide directly, for example when using a form, updating your profile, your preferences or your settings
  • technical and connection data, such as IP address, technical logs, device type, browser, or information related to website security
  • browsing and audience measurement data, including through cookies or trackers

Some data is necessary for the proper functioning of the website and the provision of its services. Other data is optional.

This data is collected in particular:

  • when you register on the website
  • when you edit your personal information
  • when you use forms or interactive website features

3. Purposes of processing

Your personal data may be processed for the following purposes:

  • creation, management and security of your user account
  • authentication and management of access to certain features
  • creation and management of your user profile
  • management of requests submitted through contact or support forms
  • sending information related to the operation of the service, including emails necessary for the management of your account
  • sending notifications
  • sending informational emails or email marketing communications, where applicable
  • improving the website, its usability and performance
  • audience measurement and traffic analysis
  • fraud prevention, detection of malicious activity and website security
  • compliance with applicable legal and regulatory obligations

4. Legal bases

The processing of personal data carried out by CityPlus/ParisBouge is based, depending on the circumstances, on one or more of the following legal bases:

  • performance of a contract or pre-contractual measures, in particular for the creation and management of the user account
  • compliance with a legal obligation
  • the legitimate interests of CityPlus/ParisBouge, in particular for website security, abuse prevention, service improvement and audience measurement, where those interests do not unduly override your rights and freedoms
  • your consent, where required, in particular for certain cookies or trackers

5. Data recipients

The personal data collected is intended for authorized persons within CityPlus/ParisBouge, within the limits of their respective responsibilities.

It may also be transmitted, where necessary, to technical service providers or partners acting on behalf of CityPlus/ParisBouge, including:

  • hosting and infrastructure providers, such as Scaleway and Amazon Web Services
  • website security and protection providers, such as Cloudflare
  • audience measurement tools, such as Google Analytics

These recipients only access the data to the extent necessary for the performance of their services or for the operation of the website.

6. Retention period

Personal data is retained for no longer than necessary for the purposes for which it is collected and processed, subject to legal obligations requiring longer retention.

Retention periods may vary depending on the nature of the data, the purpose of the processing and applicable legal obligations.

7. Cookies and trackers

The website may use cookies or other trackers that are not strictly necessary for its operation. Users are informed accordingly and, where required, their consent is obtained before such trackers are stored.

Third-party cookies may in particular be set by:

  • Google Analytics, used to measure website traffic and better understand website usage
  • Cloudflare, used to strengthen website security, limit hacking attempts and contribute to the protection of users' data

8. Security

CityPlus/ParisBouge implements appropriate technical and organizational measures to preserve the security, integrity and confidentiality of personal data, and to prevent it from being altered, damaged, or accessed by unauthorized third parties.

These measures may in particular include:

  • access management limited to authorized persons only
  • access management allowing data subjects to access their own data
  • authentication mechanisms based on username and password
  • data backups

Despite the care taken to secure systems, no Internet transmission or storage mechanism can guarantee absolute security.

9. Your rights

In accordance with applicable regulations, you have, depending on the circumstances, the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to restriction of processing
  • right to object
  • right to data portability
  • right to withdraw your consent at any time where processing is based on consent
  • right to lodge a complaint with the CNIL

You may exercise your rights:

  • online, through your account settings
  • through the contact form
  • by post at the following address: CityPlus / ParisBouge, 49 rue de Ponthieu, 75008 Paris, France

10. Data transfers

Some service providers or tools used by CityPlus/ParisBouge may involve transfers of data outside the European Union. In such cases, CityPlus/ParisBouge ensures that these transfers are governed in accordance with applicable regulations.

11. Changes to the privacy policy

This privacy policy may be modified at any time to reflect legal, regulatory, technical or functional developments.

The version in force is the one published on the website on the date indicated at the top of this document.